Public Recordings - Customer Engagement/CRM

Omnichannel for Customer Service – Provide a Seamless Customer Experience - (July 2020) 

Jul 14, 2020 03:29 PM

Presented by @Hani Boutros

In this webinar we will be covering how organizations can utilize Omnichannel for Customer Service to provide personalized and seamless experience to Customers, resolve issues faster and increase productivity for agents. We will also be looking at virtual agents providing proactive service to customers with seamless handoff to human agents. By registering for this ISV Solution Showcase, you agree to be contacted by this partner regarding their products and/or services.


#Functional
#CustomerEngagement
#ISVShowcase
#CustomerInsights
#CustomerService

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pdf file
Omnichannel for Customer Service - NTT (1).pdf   1.60MB   1 version
Uploaded - Jul 14, 2020
mp4 file
Omnichannel for Customer Service_NTT_Data.mp4   254.37MB   1 version
Uploaded - Jul 14, 2020

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