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Blog Entry
The Face Behind the Subject Matter Expert: Meet the User Group Summit Medics

The Doctors are in, October 15-18! They'll fix you right up! Do you and your co-workers have a long list of issues on any version of Dynamics 365 Customer Engagement & Dynamics CRM that you face every day and would love to have answered? For example... After installing the upgrade to...



Blog Entry
Attract new Employees with Dynamics 365 for Talent

In my “ Introduction to Dynamics 365 for Talent ” post last February 7th, I introduced Attract , the recruitment module in Microsoft Dynamics 365 for Talent that guides candidate through key touchpoints during their recruitment process: Application confirmation Assessment and screening ...




Blog Entry
Blockchain, CRM’s Next Frontier

Blockchain is an emerging technology for organizations to almost instantaneously make and verify transactions, streamlining business processes, saving money, and reducing the potential for fraud. Public entities and government institutions, for example, may provide more secured and transparent...


Blog Entry
CRM Saturday Milan 2017 - How it happened!

CRM Saturday Milan on 25 th November 2017 was the first ever in Italy. A community of 40-strong CRM enthusiasts met at the beautiful Microsoft House in Milan, and actively participated in conversations that touched many aspects of Dynamics 365, including: Digital Transformation and the...


Blog Entry
About CRM Saturday

Hello CRMUG Community , this if my first post for this blog, and I'd like to take the opportunity to write briefly about CRM Saturday: www.crmsaturday.com CRM Saturday is a community initiative by a group of Microsoft MVPs passionate about CRM, or should I say D365 for (a lot of things)...


Blog Entry
This month on CRM Audio

This month has been our biggest month ever on CRM Audio. Thanks to our listeners for making June 2017 our biggest month ever. This month featured stages of grief, a data summit, and one of the biggest new release previews we’ve ever seen. In case you missed any of it, we've created a summary...