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  • We currently create a Case for every email received unless it has a token matching an existing case.  This causes an issue for us sometimes because a customer replies to an email for a case that we already ...

  • Hello everyone, Wondering if anyone experienced this... I have configured My Open Opportunities Dashboard for both desktop and Mobile and installed Dynamics 365 for Phones. On the App the dashboard shows ...

  • Hi Jordan, We have a product called Paribus 365 Search and Detect which allows users to see any matching records for the given Contact record they are on, providing a 360-degree view of the contact. This ...

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