CRMUG – New Jersey Chapter Meeting Agenda Thursday October 4, 2018
Topic: Learning the fundamentals of PowerApps and how they can improve your user experience.
Presenter: Aidan Gibbons
Title: Technology Management Consultant
About the presenter:
Aidan Gibbons is a recent graduate from Widener University where he earned his business analytics degree with a minor in Operations Management. Currently Aidan is working on the Dynamics 365 platform with a specific focus in Power Apps, and an industry focus on local government.
Presenter: Shawn Smith Company: SHI
SHI uses our CRM platform to host our presales data. We are currently on Dynamics 365 on prem and are actively working to transition to online by Q1 of next year. We currently have over 3,500 active users globally that we support. We have one primary instance in addition to a development instance and a test instance. We currently have CRM integrated with Dynamics AX, Power BI and a host of other home grown systems. We make great use of the Account, Opportunity and more recently Case Entity. We have a series of customizations we have implemented to make our workforces day to day easier and more streamline.