D365/CRMUG London - November 21st 2018

When:  Nov 21, 2018 from 8:45 AM to 5:00 PM (GMT)
Associated with  United Kingdom – CRM

There is another jam packed CRM User Group in London on Wednesday November 21st 2018. We have some great educational, informative and entertaining sessions for you to learn from your peers and industry experts.

Who can attend?

This meeting is free to attend for all Dynamics CRM users, whether CRMUG members or subscribers. This is thanks to Microsoft’s continued support of these events, providing venues and refreshments for us. You can sign up for a Basic membership of CRMUG at no cost. Don’t miss this opportunity to experience what the CRMUG has to offer you and other Dynamics CRM users!

All Dynamics CRM users are welcome. CRMUG Membership extends to ALL employees at your company, so we encourage you to invite your colleagues and fellow peers. Partner Members are welcome to attend provided they are accompanied by a customer and they can refer to our Code of Conduct for additional guidelines.


Feel free to arrive at any time from about 8:45 to enjoy coffee and breakfast pastries and get a bit of extra networking time before we start the day. Maybe reach out in advance to people you have met at previous events, and arrange to meet and catch up on what you are doing with your CRM projects at the moment over a hot drink.

The agenda is fully booked and we have some great tracks for you including Dynamics 365 Careers, Dynamics 365 for Marketing, New Updates in Dynamics 365 and Strategy in Dynamics 365 Implementations. There will be three tracks for most of the day with over 12 sessions jam-packed full of content. 

Microsoft Keynote - Jason Newbatt
Customer Showcase - Legal Ombudsman - Sophie Loor
Career Progression in Dynamics 365 - Matthew Web
Dynamics 365 for Marketing - Mauro Marinilli
Metro Bank Customer Showcase - Dynamics 365 for Marketing - Freya Breitenbach
Developer Session - Ben Walker
What to do after go-live - Mark Payne
Welcurl Partner showcase
Microsoft 5 Pillars- Andrew Bibby and Tim Mazdon
PowerPlatform - Scott Durow
Business Strategies in Dynamics 365 - Mike Borrelli
Certifications in Dynamics 365 - Julian Sharp
Unconference led by Scott Durow
New Speaker session led by Peter Baddeley
Apprenticeships in Dynamics 365 - Bryony Wolf
Ask the Experts

There will also, as always, be an opportunity for meeting new people. You can even reach out to any member of the committee and discuss a few things over email or social media before attending, so if you've never been before, you can still know a friendly face and not be on your own. 

If you are interested in speaking at any of our events, complete this form so a committee member can get back to you. Whether you are a business manager, project owner, administrator, functional consultant or even the most technical system customisers and developers you will find something of relevance. All sessions are of course subject to change, so don’t forget to follow @CRMUGUK on twitter for updates.


Microsoft Paddington
2 Kingdom St
London, W2 6BD
Event Image


Sarah Critchley