Academy Courses

Build your skills through in-depth training
Get hands-on, deep dive education on specific Dynamics modules and functions from the comfort of your desk or at an in-person location. 
Join D365UG/CRMUG to qualify for significant savings on each course.

Learn from Experts
Hands-on, Interactive Training
Earn CPE Credits


Explore beyond core concepts and leverage practical, real-world content without the travel and expense!


Academy courses are available on-demand through our virtual learning portal or at a set date & time with a live instructor.


Want to SAVE 50% on all Academy courses? Sign up for a D365UG/CRMUG Membership and start saving today!

Full Day Course
Member $429.00
Subscriber, Individual & Non member $858.00

Half Day Course
Member $279.00
Subscriber, Individual & Non member $558.00

On Demand Course
Member $319.00
Subscriber, Individual & Non member $638.00


Summit EMEA
Pre-Conference Academy

Make the most of your trip to Dublin by taking advantage of instructor-led classroom training before Summit EMEA officially kicks off.

Learn More

On Demand Training

Work through courses at your own pace through our online learning system.
Includes Administrator Black Belt Training, CRMUG Academy CRM for Sales, and CRMUG Academy CRM for Sales Managers.

Explore On Demand Courses

Live Virtual Courses

Attend courses virtually at a designated date and time, with a live instructor. 

Hybrid Courses

Held at a designated date and time and offered both virtually and in-person. 

Onsite Classes 

Attend in-person classes at a designated location to interact face-to-face. 


Featured Instructor

"We're very focused on empowering users to make decisions and to carry out changes in their [Dynamics] CRM for themselves."

Josh Coker, Configuration Consultant, Edgewater Fullscope


Black Belt Recipients


This elite group of CRM Administrators and Super Users have completed the CRM Administrator Black Belt Training Series. Earn your Black Belt online, on your time, at your own pace, and join their ranks!


View Black Belt Recipients



Share your passion for Dynamics 365 & CRM as an Academy Instructor. Help build the quality programming and experiences the community needs to thrive. Get started by submitting your Volunteer Profile.


Complete Your Volunteer Profile

Important Information

Dynamic Communities, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

  • Students are prohibited from recording any portion of Academy courses and from using any screen capture tool
  • To maintain an optimal training environment, each student attending class is required to register separately. If more than one attendee per registration participates their organization will be billed for all additional attendees.
  • CPE certificates are provided at the end of class
  • Students participating in a D365UG/CRMUG 30-day trial membership are not eligible for the Member discount on Academy courses

If requested a minimum of 7 days prior to a class start date, refund will be provided. A credit for an equally priced class will be provided for requests less than 7 days prior but at least 48 hours prior to a class start date. If a credit is issued the recipient is responsible for identifying the class for which to use the credit.