Customer Engagement & Dynamics CRM Forum

Hello,

I have a need to remove, hide and reorder specific Activities in the command bar.   I've looked in the new UI editor and in Ribbon Workbench but it doesn't seem like you can do something like remove or hide Phone Call and Customer Voice alert and move a custom entity from the "Other Activities" drop down to the main command bar section.   

Is this correct or am I missing something?



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Bob Chang
CRM Application Developer
Cystic Fibrosis Foundation
Bethesda MD
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@Bob Chang I believe this is a current limitation with the command designer.

"Pre-existing classic commands can't be customized within the command designer until they're migrated to the modern infrastructure. This includes the out-of-the-box commands, which will be migrated incrementally over time. You may continue to use other mechanisms and third-party tools for customizing classic commands."

I believe this should be possible using the Ribbon Workbench but I have only used that for hiding buttons, so I am not sure.

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Niels Lønberg
Digital Sales Specialist
Semco Maritime
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Original Message:
Sent: Jun 13, 2022 12:59 PM
From: Bob Chang
Subject: Removing, reordering and hiding specific Activities in the command bar

Hello,

I have a need to remove, hide and reorder specific Activities in the command bar.   I've looked in the new UI editor and in Ribbon Workbench but it doesn't seem like you can do something like remove or hide Phone Call and Customer Voice alert and move a custom entity from the "Other Activities" drop down to the main command bar section.   

Is this correct or am I missing something?

Thank you.

------------------------------
Bob Chang
CRM Application Developer
Cystic Fibrosis Foundation
Bethesda MD
------------------------------

Niels,

Thanks for the response.  I checked the Ribbon Workbench and do not see where the entities like Phone Call and Customer Voice Alert can be hidden or where my custom entity can be moved.  Perhaps I'm not looking in the right place. 

Bob

------------------------------
Bob Chang
CRM Application Developer
Cystic Fibrosis Foundation
Bethesda MD
------------------------------

Original Message:
Sent: Jun 14, 2022 02:26 AM
From: Niels Søgaard Lønberg
Subject: Removing, reordering and hiding specific Activities in the command bar

@Bob Chang I believe this is a current limitation with the command designer.

"Pre-existing classic commands can't be customized within the command designer until they're migrated to the modern infrastructure. This includes the out-of-the-box commands, which will be migrated incrementally over time. You may continue to use other mechanisms and third-party tools for customizing classic commands."

I believe this should be possible using the Ribbon Workbench but I have only used that for hiding buttons, so I am not sure.

------------------------------
Niels Lønberg
Digital Sales Specialist
Semco Maritime

Original Message:
Sent: Jun 13, 2022 12:59 PM
From: Bob Chang
Subject: Removing, reordering and hiding specific Activities in the command bar

Hello,

I have a need to remove, hide and reorder specific Activities in the command bar.   I've looked in the new UI editor and in Ribbon Workbench but it doesn't seem like you can do something like remove or hide Phone Call and Customer Voice alert and move a custom entity from the "Other Activities" drop down to the main command bar section.   

Is this correct or am I missing something?

Thank you.

------------------------------
Bob Chang
CRM Application Developer
Cystic Fibrosis Foundation
Bethesda MD
------------------------------