Check the Optional Connected Experiences setting in Outlook for the user:
File | Office Account | Account Privacy | Manage Settings
Enable the 'Turn on optional connected experiences'
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Matt Jackson
CRM Developer
GuideStone Financial Resources
Dallas TX
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Original Message:
Sent: Jun 07, 2022 10:15 AM
From: Darrin Barton
Subject: Dynamics 365 Tracking button not appearing in Outlook ribbon
I reviewed both of the articles and followed them to a T. The Dynamics 365 App for Outlook works fine using the browser-based version of Oultook. It is not where to be found using Outlook Desktop (Microsoft® Outlook® for Microsoft 365 MSO (Version 2205 Build 16.0.15225.20172) 64-bit)...
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Darrin Barton
Links Group of Companies
Grand Priaire, TX
Original Message:
Sent: Jun 07, 2022 02:25 AM
From: Fidel Martin
Subject: Dynamics 365 Tracking button not appearing in Outlook ribbon
When opening the Dynamics 365 App for Outlook using Outlook desktop or Internet Explorer, icons for buttons such as Track and Set Regarding are missing. The buttons still function but the visual icons are missing. If you open the app in another browser such as Edge or Chrome, the button icons do appear.
Read this article to know more:
If you need any help for any of the dynamics 365 problems then we have team of Dynamics 365 Consultants. They will assist for the problems regarding dynamics 365.
Let me introduce to Dynamics 365 plugins!
Hope this helps!
Thanks!
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Fidel Martin
Biztechcs
Ahmedabad
Original Message:
Sent: Jun 01, 2022 07:07 PM
From: Steve Strati
Subject: Dynamics 365 Tracking button not appearing in Outlook ribbon
I have a user reporting that the Dyanmics 365 icon is not appearing in his Outlook ribbon. I've confirmed that the Dynamics 365 App for Outlook User security role is turned on and that the Microsoft VBA for Outlook Addin is active. I also ensured the user has the Outlook Reading Pane activated. However, the Dyanamics 365 icon still does not appear in the ribbon.
Has anyone else run into this scenario and found a way to resolve the issue?
Thanks.
Steve Strati
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Steve Strati
Terracon
Olathe KS
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