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Change Owner when receiving email from Dynamics 365 App for Outlook

  • 1.  Change Owner when receiving email from Dynamics 365 App for Outlook

    Posted Jul 18, 2022 12:38 AM
    I need to update the Owner of a record when an email is tracked using Dynamics 365 App for Outlook when the Sender of the email is from a certain email address.  I was thinking about creating a flow to accomplish this.  I'm not sure if this is the right approach to this problem.

    Thanks

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    Mike Zech
    State of Iowa
    Des Moines IA
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