Public Recordings - Customer Engagement/CRM

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I Didn’t Know I Could Do That With Dynamics! - New (or Forgotten) CRM Features 

Dec 06, 2018 11:44 AM

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In this members-only webinar, you'll get a demo and discussion of the Microsoft Dynamics CRM's capabilities. Gain a rapid overview of Dynamics 365, Project Service, Fantasy Sales Team, Field Service, Power BI, SharePoint and other new (or often overlooked) features. This session will provide you with a practical rating guide and walk-thru, including how to:

• Discover gaps in your CRM vision, strategy and deliverables
• Balance scalability, flexibility and usability
• Measure and manage continuous CRM More...innovation
• Create a collaborative approach to CRM that gives every user a voice

Participants will also be given the opportunity to participate in a global CRM benchmarking initiative.

#FieldService #MicrosoftTools #Dynamics365 #WebinarRecording

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CRMUGvideoCRM.mp4   62.71 MB   1 version
Uploaded - Dec 06, 2018
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I Didn't Know CRM Could Do That-1.pdf   5.94 MB   1 version
Uploaded - Dec 06, 2018

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