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D365UG CE Denver CO Q4 LUG meeting Recording and Full Deck

The presentation deck and meeting recording for Q4-2020 Denver CRM LUG meeting, held virtually Thurs. Nov. 12th 2020 #CustomerInsights #PowerApps #PowerAutomate(Flow) #UserAdoption #CustomerEngagement #CRM2011 #CRM2013 #CRM2015 #CRM2016 #Admin #Technical #Leadership

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Omnichannel for Customer Service – Provide a Seamless Customer Experience - (July 2020)

Presented by @Hani Boutros ​ In this webinar we will be covering how organizations can utilize Omnichannel for Customer Service to provide personalized and seamless experience to Customers, resolve issues faster and increase productivity for agents. We will also be looking at virtual agents...

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