Customer Engagement & Dynamics CRM Forum

 View Only

Dynamics 365 Marketing Licenses Decommission - What Happens to Data? How to Backup?

  • 1.  Dynamics 365 Marketing Licenses Decommission - What Happens to Data? How to Backup?

    Posted Jul 18, 2022 04:05 PM

    One of our customers has Dynamics 365 Sales and Dynamics 365 Marketing.

    They want to cancel Dynamics 365 Marketing but want to keep using Dynamics 365 Sales. If we remove the licenses for Dynamics 365 Marketing, then;

    1. What happens to the data in Marketing App? Does it stay as it is and can it be leveraged again if they decided to add back Marketing?  
    2. Is there a way to backup Marketing Data? 
    3. Is there anything else we should consider BEFORE removing the D365 Marketing Licenses? 

    Thank you in advance for your help!

     #Technical #CDS

    ​​

    ------------------------------
    Nilesh Patel
    Lloyd Research Group Inc
    ------------------------------


If you've found this thread useful, dive deeper into User Group community content by role