Public Recordings - Customer Engagement/CRM

84 Entries
 
 
3 months ago
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Presented by @Johannes Linder
Presented by @Lisa Pulsinger

To run real life business processes from Dynamics 365 you often need to generate, store and e-mail individualized Office ...

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3 months ago
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Presented by @Hani Boutros ​


In this webinar we will be covering how organizations can utilize Omnichannel for Customer Service to provide personalized and seamless experience ...

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3 months ago
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Presented by @Niels Kolijn

More than ever, customer-centric teams and marketing teams need to work together in order to achieve business growth. Marketing strategies are becoming ...

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3 months ago
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Presented by @Gwyn Golden

Experlogix is a premier provider of Configure, Price, Quote (CPQ) technology, specializing in fully integrated quote and order automation solutions for ...

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7 months ago
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Presented by: @Gustavo Gonzales

​This session details how to take your Dynamics 365 Implementation to the next level. These tips are all about "the finish" high level professionals ...

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7 months ago
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Moderated by: @Beth Burrell @Kylie Kiser @Malcolm McAuley @Nick Doelman @Neil Parkhurst @Todd Mercer

Join fellow users in your quest for certification with Microsoft Dynamics ...

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7 months ago
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Presented by: @Todd Mercer @toddjmercer

Flow by itself is amazing but how do we bring Flow into Dynamic's 365. What can type of actions can Flow do for us in Dynamics 365 and how ...

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7 months ago
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Presented by: @Geoff Ables

What gets measured, get's managed. - Peter Drucker 

In this session we will dive into using analytics to drive CRM success. Attendees will learn: 
• ...

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8 months ago
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Presented by: @Tad Thompson


Considering an upgrade? Wading through the documentation? 
In this session we will sort through the requirements, discuss the best practices, pitfalls, ...

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8 months ago
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Presented by: @Kylie Kiser @Michael Ochs

Join a panel of experts as they share their favorite tools for working with Dynamics 365. This will provide the basics you need to get ...

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