With the release of Forms Pro, Voice of the Customer (VOC) will be deprecated within Dynamics 365. Moving forward, Forms Pro will provide seamless integration for surveys within Microsoft Business Applications, including Dynamics 365 and Office 365.
Existing Dynamics 365 customers with a VOC entitlement will maintain the ability to create and distribute new surveys and collect responses from live surveys for a period of 12-months, ending on July 1, 2020.
Visit the VOC deprecation post to learn more.
On a separate note, we have a partner who expressed interests to develop a free migration tool from VOC to Forms Pro. They are still working on it and will not be available to test until next month, but let me know if this is something you may be interested and I can connect you with the partner."
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