Dynamics for Marketing includes 1 Marketing app and 1 Portal. Then you pay based on the number of contacts you plan to market to (i.e. invite to an event), which translates into buying a bundle of "Contact Packs". We invite about 40,000 unique people to our events on an annual basis so we currently only need 1 contact pack, which includes 50,000 contacts.
One thing that wasn't clear in the license guide that tripped us up was we also have multiple non-production environments that we later found out we needed to purchase both the Dynamics for Marketing app for each non-production environment and a Dynamics Portal for each non-production environment. Technically you can spin up your own portal to avoid this additional cost, but we found it easier to use a Dynamics Portal. The portal is needed in order to provide a landing page to those you invite so they can RSVP to your events.
The Marketing app currently has it's own release cycle, separate from the rest of the D365 products (i.e. Sales, Customer Service, Field Service, etc.). This requires you to install the latest updates to the app by manually clicking a button within each of your environments, even if you are using D365 online like we are. I am told this is going away soon and the updates will be pushed out automatically like they are for everything else.
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Shawn Hickey
Burns & McDonnell
Kansas City MO
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Original Message:
Sent: Feb 04, 2020 11:52 AM
From: Allison Briden
Subject: Anyone using the new Markting app to manage events?
I've been interested in the Marketing app to manage events. How much does it cost to add it?
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Allison Briden
Business Systems Analyst
Energy Trust of Oregon
Portland OR
Original Message:
Sent: Feb 03, 2020 08:22 AM
From: Julia Streatfield
Subject: Anyone using the new Markting app to manage events?
Hi everyone
I hope we're all glad January is out of the way!
We'll likely be switching our events management to the 365 marketing app (it's going to happen) and I wonder if there's anyone out there in the London area that is already using it to manage their events who would be happy to share their experience with us? Possibly even allow us to come and see how you use it? Or if not London, anyone happy to webex with us?
I look forward to hearing from you :)
Cheers
Jules
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Julia Streatfield
CRM Business Intelligence Manager
CBI
London
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