Customer Engagement & Dynamics CRM Forum

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  • 1.  D365 for Marketing + GoToWebinar 🤞

    D365UG/CRMUG ALL STAR
    Posted Mar 26, 2019 11:50 AM
    Edited by Patrick Wright Mar 26, 2019 11:51 AM
    Has anyone successfully set up a webinar provider and webinar configuration for GoToWebinar (G2W) in D365 for Marketing (DM)? If so, will you share your secret?

    Here's what I've done so far:
    • I talked with G2W support by phone. Not helpful beyond providing one suggestion (see below) and the app dev team email address.
    • In the G2W Dev Center (https://goto-developer.logmeininc.com), I've created a new app to generate a Consumer Key and Consumer Secret and used https://api.getgo.com as the application URL as suggested. I'm not even sure that it was necessary, and I think (BTW, I'm not a developer) that the chosen URL is merely the base for longer call URLs.
    • I've created a new webinar provider in DM with https://api.getgo.com as the base service URL. I used the generated Consumer Key and Consumer Secret as the Client ID and Client Secret respectively.
    • I've created a new webinar configuration with the new provider profile. I receive a 404 error when I try to authenticate the provider, so I've clearly not established the correct combination of inputs. I still believe the base service URL is the issue.
    Before I launch into a protracted email conversation with G2W, I'm coming to you, the more knowledgeable and experienced, in all things Dynamics for help.

    We're online and running the most current version including the April update.

    Thanks!

    #CustomerEngagement #Marketing #Admin #Advanced

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    Patrick Wright, MCSE
    Senior CRM Administrator
    Cherry Bekaert LLP
    Richmond VA
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  • 2.  RE: D365 for Marketing + GoToWebinar 🤞

    D365UG/CRMUG ALL STAR
    Posted Apr 01, 2019 09:51 AM
    Bumping up in case some new eyes have thoughts.

    Thanks!

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    Patrick Wright, MCSE
    Senior CRM Administrator
    Cherry Bekaert LLP
    Richmond VA
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  • 3.  RE: D365 for Marketing + GoToWebinar 🤞

    D365UG/CRMUG ALL STAR
    Posted Jan 28, 2020 05:31 PM
    Perhaps in this new year, there are more of you focusing on Dynamics 365 Marketing and third-party integrations. Has anyone hooked up GoToWebinar as an event provider and is willing to share your secret? Is a GTW API the solution? Power Automate?

    Thanks!

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    Patrick Wright, MCSE
    Senior CRM Administrator
    Cherry Bekaert
    Richmond VA
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  • 4.  RE: D365 for Marketing + GoToWebinar 🤞

    TOP CONTRIBUTOR
    Posted Jan 29, 2020 04:13 AM
    I've achieved this with Zapier. The $20 a month tier should cover you.
    Power Automate will give you new registrations but will not give you a GtW trigger for attended webinar (this is crucial as far as we are concerned).



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    Donal McCarthy
    Digital Marketing Administrator
    BrightWork
    Galway
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