Customer Engagement & Dynamics CRM Forum

Expand all | Collapse all

Portal Web form steps not working

  • 1.  Portal Web form steps not working

    Posted 7 days ago

    I created  3 steps in web forms but after I click "next" on the 1st step second tab of the form does not show up.
    I am sure I am missing some portal web form steps configuration properties.
    Anybody faced similar issue and knows how to fix it pls. respond.


    Jeebo Mathews

  • 2.  RE: Portal Web form steps not working

    Posted 6 days ago
    @Jeebo Mathews - I had a similar issue where the "next" didn't work. This was because the "next" action in the portal setup was referencing a Tab on a form. The Tab had been removed, unbeknownst to me. I added the tab back to the form with the exact name referenced in the "next" action and this resolved my issue. ​

    Aaron Back, MCSE
    Sr. Microsoft Dynamics 365 Consultant
    CRMUG Board Member
    CRMUG Chapter Leader - Cincinnati, Ohio

If you've found this thread useful, dive deeper into User Group community content by role