Customer Engagement & Dynamics CRM Forum

Deleting email attachments throws an error

  • 1.  Deleting email attachments throws an error

    GOLD CONTRIBUTOR
    Posted Jan 31, 2020 01:02 PM
    We have a lot of attachments in emails that are images from contacts signatures.  We would like to delete these as we come across them in a case.


    We built a Documents form to show our Notes and Email attachments, both of which have a delete icon.  When I select the attachment I want to delete and then select the delete button, I get this error:


    Is this because I am storing my attachments in Azure?  If not, why can't I delete?

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    Tina Silver
    Sr BSA, CSM®
    SR Smith, LLC
    Canby OR
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