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Does CRM 2013 On premise outlook client work with Microsoft Exchange Online

  • 1.  Does CRM 2013 On premise outlook client work with Microsoft Exchange Online

    SILVER CONTRIBUTOR
    Posted Mar 04, 2019 01:31 PM
    Hi,

    We are still using CRM 2013 on premise. There is a project at our company to migrate some users to Exchange Online. I'm having trouble finding out if the outlook client will still work for users whose mailboxes are in the cloud and their CRM is on premise. Does anyone know the answer to this?

    #CRM2013 #CustomerEngagement

    Thanks,


    ​​​​

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    Holly Pennington
    CRM Service Owner
    Moog Industrial Group
    Blacksburg VA
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  • 2.  RE: Does CRM 2013 On premise outlook client work with Microsoft Exchange Online

    Posted Mar 05, 2019 09:54 AM
    HI,
    You should be able to use an Email Router to connect to Exchange Online as well as Server- side sync. or even use a combination if you will have some users on prem. and some in the cloud. Thanks

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    Dima B.
    IT Director
    Star Equipment Inc.
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