Customer Engagement & Dynamics CRM Forum

  • 1.  REST API v9

    TOP CONTRIBUTOR
    Posted Oct 26, 2021 04:27 AM
    Hi all

    Is anyone aware of any changes to the CRM REST API v9 over the weekend?  We've had some stuff break since Sunday evening and it all points back to the API changing in some way.

    Any help, as always, gratefully received.

    Cheers
    Jules

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    Julia Streatfield
    CRM Business Intelligence Manager
    CBI
    London
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  • 2.  RE: REST API v9

    SILVER CONTRIBUTOR
    Posted Oct 26, 2021 06:41 PM
    Edited by Sandra Devin Oct 26, 2021 06:42 PM
    We are also having issues -- we can't connect via Odata to Powerbi (dataset refreshes fail, can't create a new connection in a blank dataset) or get data from Dynamics online to excel.   This started after the update this weekend.  I have a case opened with MS but not really making any progress.

    I am unable to find any clues or documentation regarding this.

    ------------------------------
    Sandra Devin
    CRM Analyst
    National CineMedia
    Denver CO
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  • 3.  RE: REST API v9

    SILVER CONTRIBUTOR
    Posted 30 days ago
    Not sure if this will fix the issues you are seeing with the REST api but this fix did solve our connectivity issues via Odata to Dynamics:

    The instructions provided by Microsoft, which seem a bit odd to me, do actually fix this.
    Update the Dynamics Voice of the Customer solution to be version 2.0.0.27.  This is NOT the same version as the solution.
    When I updated, the solution number did NOT update, but I was on 2.0.0.26.

    Dynamics 365 Customer Voice (microsoft.com)

     From the admin center (admin.powerplatform.microsoft.com), select your environment->resources->apps. If the Voice of the Customer app shows it has an update available update it.
    We don't use anything in this solution, but it did fix the issue.



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    Sandra Devin
    CRM Analyst
    National CineMedia
    Denver CO
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