We are using MS CRM 2016 on-premise with 5 tenants. We are facing Incoming email not entering in queues issue in one of the tenants from last 20 days. When we restart "Microsoft Dynamics CRM Asynchronous Service" on server, email start entering in queues.
The issue is emails stop entering in queue multiple times a day and we are restarting service twice every day to fix this issue.
The steps we have taken so far:
We have 2 tenants where we are using server-side synchronization email configuration.
It will be helpful if I can get some information/suggestion to find the solution.
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