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How is Geo Code Distance Determined?

  • 1.  How is Geo Code Distance Determined?

    Posted 5 days ago
    ​How is the Geo Code distance determined in the schedule board for universal resource scheduler?  I am booking a requirement in the same city as the resource, but the travel time is over an hour.

    Thank you!

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    Lauren Palsgrove
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    Conference-CRMUG_200x200


  • 2.  RE: How is Geo Code Distance Determined?

    TOP CONTRIBUTOR
    Posted 2 days ago
    Is it possible that the geocoding for the start/end points is incorrect?
    You are asking about the Universal Resource Scheduling (URS) feature is used by FSA. According to the documentation, it is using the location of the start/end of the current technician, and making an API call to Bing maps: https://docs.microsoft.com/en-us/dynamics365/common-scheduler/schedule-travel-time

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    If this answered your question, please click on the arrow button next to Reply Inline and choose 'Make Best Answer.'
    Thanks.
    Nelson Johnson, Solution Architect
    BroadPoint, Inc., Bethesda MD
    Link with me! https://www.linkedin.com/in/nelsonjohnson/
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    Conference-CRMUG_200x200


  • 3.  RE: How is Geo Code Distance Determined?

    TOP CONTRIBUTOR
    Posted 2 days ago
    It is usually by latitude and longitude.  Did you look at the route it is plotting and maybe it is not considering a certain area.

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    Beth Burrell , MCP - MCSE - MCT

    Wesley Chapel FL
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    Conference-CRMUG_200x200


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