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How is Geo Code Distance Determined?

  • 1.  How is Geo Code Distance Determined?

    Posted Nov 08, 2019 11:42 AM
    ​How is the Geo Code distance determined in the schedule board for universal resource scheduler?  I am booking a requirement in the same city as the resource, but the travel time is over an hour.

    Thank you!

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    Lauren Palsgrove
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    Academy - Online Interactive Learning from Experts


  • 2.  RE: How is Geo Code Distance Determined?

    TOP CONTRIBUTOR
    Posted Nov 11, 2019 09:06 AM
    Is it possible that the geocoding for the start/end points is incorrect?
    You are asking about the Universal Resource Scheduling (URS) feature is used by FSA. According to the documentation, it is using the location of the start/end of the current technician, and making an API call to Bing maps: https://docs.microsoft.com/en-us/dynamics365/common-scheduler/schedule-travel-time

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    Thanks.
    Nelson Johnson, Solution Architect
    BroadPoint, Inc., Bethesda MD
    Link with me! https://www.linkedin.com/in/nelsonjohnson/
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    Original Message
    Academy - Online Interactive Learning from Experts


  • 3.  RE: How is Geo Code Distance Determined?

    TOP CONTRIBUTOR
    Posted Nov 12, 2019 08:50 AM
    It is usually by latitude and longitude.  Did you look at the route it is plotting and maybe it is not considering a certain area.

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    Beth Burrell , MCP - MCSE - MCT

    Wesley Chapel FL
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    Original Message
    Academy - Online Interactive Learning from Experts


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