Try a business rule with a hoursdiff between created on and Now()
Hi Audrey,The problem with business rules is that there is no way to do a timeout.The condition you show on your screenshot is actually impossible to satisfy, because the Created On date never changes.So saying that Created On equals Created On plus 1 doesn't really do anything.Now if we could only use "Today" then that would be perfect and your answer would work because you would do a condition like "If Today is Created on+1" and then that would work just fine.There is no possible way to do this via Business Rules alone...it needs to use a workflow/flow for the timeout.More on Tuesday at 9 AM EST. :)
And here it is!
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