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Please vote for this idea! Multi-Select Option Sets for Business Rules

  • 1.  Please vote for this idea! Multi-Select Option Sets for Business Rules

    TOP CONTRIBUTOR
    Posted 25 days ago
    I have submitted an idea on the Dynamics 365 Ideas site. The ideas is to add functionality for Business Rules so that Multi-Select Option Set fields can be chosen in a Condition.

    Here is the link: Make Multi-Select Option Sets available for Business Rules
    Experience Dynamics 365 remove preview
    Make Multi-Select Option Sets available for Business Rules
    Currently, when configuring a Business Rule, a multi-select option set field is not available within the list of fields for a Condition. A practical need is to Show/Hide the field on a form.First Part:The idea would be to allow a Condition using the
    View this on Experience Dynamics 365 >


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    Aaron Back, MCSE
    Sr. Microsoft Dynamics 365 Consultant
    ACE Microtechnology
    _______________________________________
    CRMUG Board Member
    CRMUG Chapter Leader - Cincinnati, Ohio
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  • 2.  RE: Please vote for this idea! Multi-Select Option Sets for Business Rules

    Posted 23 days ago
    Yeah this field is really lacking functionality. It was such a great field when they introduced it, I had a few different use cases for it, but then when I realized how limited it is, I sort of back pedal in implementing it right away. I just voted for. Although the site was being weird. So not sure how well the vote stuck. I'll have to check back on it again.

    Would really like to see:
    Workflows work with this field
    Business Rules
    The ability to hide older option set values. 


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    Jefferson Daniel
    Sun Valley Solar Solutions
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  • 3.  RE: Please vote for this idea! Multi-Select Option Sets for Business Rules

    TOP CONTRIBUTOR
    Posted 23 days ago
    @Jefferson Daniel - Thanks for the vote. Also, I'm going to submit another Idea for the Workflows and multi-select fields. These are separate "tools".

    However, my feeling is that we will see workflow updates diverted to Microsoft Flow. ​

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    Aaron Back, MCSE
    Sr. Microsoft Dynamics 365 Consultant
    ACE Microtechnology
    _______________________________________
    CRMUG Board Member
    CRMUG Chapter Leader - Cincinnati, Ohio
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  • 4.  RE: Please vote for this idea! Multi-Select Option Sets for Business Rules

    Posted 23 days ago
    This is an excellent suggest Aaron. I think it will be very useful. I think the business rules in general needs a big overhaul. There are a lot of simple functionalities which require us to write JavaScript functions. One of the biggest pain point in my personal opinion is business rules not being able to read other related entities' data. It would really be helpful if Microsoft addresses a lot of these issues. Thank you for bringing this up.

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    Nikhil Rajendran
    Aha Apps
    Glen Allen VA
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  • 5.  RE: Please vote for this idea! Multi-Select Option Sets for Business Rules

    TOP CONTRIBUTOR
    Posted 23 days ago
    @Nikhil Rajendran - Thank you. I'm with you the lack of other functionality.  ​Related entities is a big one should be addressed.

    Also, the layout of the Business Rules editor is clunky. If you have a complex Business Rule with multiple conditions, it's not at all easy to navigate. The interface is way too large with the tiles for each component.

    Another function they should make available is the ability to interact with Tabs and Sections. Being able to show/hide an entire section or tab based on conditions would be really helpful.

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    Aaron Back, MCSE
    Sr. Microsoft Dynamics 365 Consultant
    ACE Microtechnology
    _______________________________________
    CRMUG Board Member
    CRMUG Chapter Leader - Cincinnati, Ohio
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  • 6.  RE: Please vote for this idea! Multi-Select Option Sets for Business Rules

    SILVER CONTRIBUTOR
    Posted 22 days ago
    Couldn't agree more @Aaron Back, MCSE, thank you for submitting, I just voted as well.  I would also like to see workflows have the ability to dig deeper into related entities as Visual Flow does with Salesforce...MS is still playing catch up and has come along way, but still lacking useful functionality with declarative tools.  I have a ton of workflows in our system, and I see where MS is pushing Flow now, and I am not very confident in Flow just yet, hopefully this will get better with time as well.​  Not really looking forward to converting all current processes into Flow!!

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    Lance Day
    Systems Analyst, CRM
    Dunbar Armored
    Carlisle PA
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  • 7.  RE: Please vote for this idea! Multi-Select Option Sets for Business Rules

    TOP CONTRIBUTOR
    Posted 22 days ago
    @Lance Day - Thank you for voting! Microsoft Flow is being pushed by Microsoft as the alternative to workflows. However, there are some drawbacks in Flow compared to the internal workflows. Likewise, there are benefits in Flow that aren't in the internal workflows. Kind of a Catch-22.

    Currently, I am fighting an issue with Flows if you have MFA enabled for accounts. For example, if you have a Service Account set up within Microsoft 365 (Office 365), the account has to be treated as a "user" in regards to MFA. So, I am still working on this for alternative solutions or options.​

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    Aaron Back, MCSE
    Sr. Microsoft Dynamics 365 Consultant
    ACE Microtechnology
    _______________________________________
    CRMUG Board Member
    CRMUG Chapter Leader - Cincinnati, Ohio
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  • 8.  RE: Please vote for this idea! Multi-Select Option Sets for Business Rules

    SILVER CONTRIBUTOR
    Posted 22 days ago
    GREAT!!  The hits just keep on coming with these new changes!  We do enforce MFA for all of our users, however our system account is not bound to MFA, but ... there is always a but ... we do have and need to have workflows that run as the executing user, soooo yay!  Hopefully MS will wait a very long time before forcing all of us to swap workflow for flow.

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    Lance Day
    Systems Analyst, CRM
    Dunbar Armored
    Carlisle PA
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  • 9.  RE: Please vote for this idea! Multi-Select Option Sets for Business Rules

    GOLD CONTRIBUTOR
    Posted 23 days ago
    @Aaron Back, MCSE, thanks for submitting this, I just voted!

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    Aaron Howell
    Associate Director, CRM Product Management
    American University
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  • 10.  RE: Please vote for this idea! Multi-Select Option Sets for Business Rules

    Posted 23 days ago
    Just voted! I do hope Microsoft continues to expand the functionality of Business Rules.

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    Chad Althaus
    Bray International, Inc.
    Mississauga ON
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  • 11.  RE: Please vote for this idea! Multi-Select Option Sets for Business Rules

    TOP CONTRIBUTOR
    Posted 22 days ago
    Excellent idea @Aaron Back, MCSE, i've ​voted it.

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    Mark Aston
    Data Analyst
    Ordnance Survey
    Southampton, UK
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  • 12.  RE: Please vote for this idea! Multi-Select Option Sets for Business Rules

    SILVER CONTRIBUTOR
    Posted 22 days ago
    Good idea. I just voted.

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    Paul Luhn
    IT Administrator
    Joint Review Committee on Education in Radiologic Technology
    Chicago IL
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