Customer Engagement & Dynamics CRM Forum

Hi everyone,

I've got some issues with the newest update of the D365 for Marketing. It doesn't allow me to use the Message entity within the Content Assist during the creation of a marketing e-mail.

What do I want to do? 
Within my marketing email I've the possibility to add dynamic values such as a subscription center, name of the contact, my twitter page. But I would like to add the function {{Message.ViewAsWebpageURL}} to make my email available to a webpage.

Problem
I have two environments (1 sandbox & 1 production). On the production environment I've the latest update of the D365 for Marketing and on my Sandbox I haven't installed this yet. But this allows me to show the difference. On my Sandbox environment, I've no issue adding the dynamic value of {{Message.ViewAsWebpageURL}}. See screenshot:

However on my Production environment with the lastest update, I don't have this option. See screenshot:

Couple of things I've already done:
- Searched for an entity within the Marketing Data Configuration that allows me to add this to the Content Assist, as only the published entities can be used within the Content Assist. But, no entity shows me this information, not 'Email', not 'Marketing Email'.
- Checked all the Marketing Data Configuration entities of my Sandbox and compared them with my Production = all of the same entities are published.

Does anyone have an idea where the issue could be? Or if there is a specific entity I should publish in the Marketing Data Configuration?

Thank you in advance!

Kind regards

Nils

Hi everyone,

I've got some issues with the newest update of the D365 for Marketing. It doesn't allow me to use the Message entity within the Content Assist during the creation of a marketing e-mail.

What do I want to do? 
Within my marketing email I've the possibility to add dynamic values such as a subscription center, name of the contact, my twitter page. But I would like to add the function {{Message.ViewAsWebpageURL}} to make my email available to a webpage.

Problem
I have two environments (1 sandbox & 1 production). On the production environment I've the latest update of the D365 for Marketing and on my Sandbox I haven't installed this yet. But this allows me to show the difference. On my Sandbox environment, I've no issue adding the dynamic value of {{Message.ViewAsWebpageURL}}. See screenshot:

However on my Production environment with the lastest update, I don't have this option. See screenshot:

Couple of things I've already done:
- Searched for an entity within the Marketing Data Configuration that allows me to add this to the Content Assist, as only the published entities can be used within the Content Assist. But, no entity shows me this information, not 'Email', not 'Marketing Email'.
- Checked all the Marketing Data Configuration entities of my Sandbox and compared them with my Production = all of the same entities are published.

Does anyone have an idea where the issue could be? Or if there is a specific entity I should publish in the Marketing Data Configuration?

Thank you in advance!

Kind regards

Nils