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Outlook Contacts Icons

  • 1.  Outlook Contacts Icons

    SILVER CONTRIBUTOR
    Posted May 28, 2020 10:20 AM
    In Outlook 365 Desktop, when I view my list of contacts, I see an icon to the left of each name.  I'm trying to find out what those icons mean and haven't been able to find anything online.  They are all "Tracked to D365," so it must not be that.  Does anyone know what the difference is?  I'm hoping it has to do with where the contact originated, because I'm also trying to find a way to know if a contact originated in D365 and synced to Outlook or vice versa.  Any insight anyone has would be awesome.  Thanks!



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    Jennifer (Norton) Coville
    Business Development Systems Analyst
    Harden
    Jacksonville FL
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    Academy - Online Interactive Learning from Experts


  • 2.  RE: Outlook Contacts Icons

    GOLD CONTRIBUTOR
    Posted May 28, 2020 11:34 AM
    Hey Jennifer I know that in the past the icon for contacts was used to denote either a business contact vs individual contact. I believe it had to do if the contacts was on a distribution list or group vs just an individual contact you have in outlook. I do not believe those icons pertain to D365 at all at least in the default contact list view. Is the "list view" under the contacts what you are looking at? Thanks!

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    Doug Apicella
    Solution Architect
    Hitachi Solutions
    SC
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    Academy - Online Interactive Learning from Experts


  • 3.  RE: Outlook Contacts Icons

    SILVER CONTRIBUTOR
    Posted May 28, 2020 12:34 PM
    Hi Doug.  Yes, it's the list view.  Maybe you're right and it's not related to D365 at all.  Thanks for your insight!

    ------------------------------
    Jennifer (Norton) Coville
    Business Development Systems Analyst
    Harden
    Jacksonville FL
    ------------------------------

    Academy - Online Interactive Learning from Experts


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