Is anyone aware of a value in CRM that indicates an appointment was created in Outlook vs directly in CRM? We've recently rolled out Outlook Integration and would like a way to track user adoption metrics to see who is and isn't using the integration. I've searched through the available appointment fields using the advanced search and I've done a Google search on the topic but came up empty handed. Any help would be greatly appreciated.
Thanks!
Brad Kuehl
Principal Business Analyst
CRM
Kforce Professional Staffing
Tampa, FL
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Brad Kuehlo
Kforce Inc.
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