Customer Engagement & Dynamics CRM Forum

Hi everyone,

when I try to create a project the Standard Business Process Flow "Project Stages" shows up very shortly and then disappears. It does not appear again. I have tried to deactivate and activate the Process Flow, cleared my Cache & so on but nothing helped.

This problem appeared right after I upgraded the Project Services part and also in a newly created Demo Environment.

Has anyone experienced the same problems? Any suggestions what might solve it?

Thanks in advance!

Isabel

------------------------------
Isabel Schauß
Projectmanager and Consultant D365 CE
Arineo GmbH
Göttingen
------------------------------

@Isabel Schauß I just saw the same thing happen in my different environments. I'll do some digging. ​

------------------------------
Antti Pajunen
Consultant, Dynamics 365 Customer Engagement
Innofactor
------------------------------

Original Message:
Sent: Nov 22, 2019 09:39 AM
From: Isabel Schauß
Subject: Business Process Flow disappears (Project Services - Project)

Hi everyone,

when I try to create a project the Standard Business Process Flow "Project Stages" shows up very shortly and then disappears. It does not appear again. I have tried to deactivate and activate the Process Flow, cleared my Cache & so on but nothing helped.

This problem appeared right after I upgraded the Project Services part and also in a newly created Demo Environment.

Has anyone experienced the same problems? Any suggestions what might solve it?

Thanks in advance!

Isabel

------------------------------
Isabel Schauß
Projectmanager and Consultant D365 CE
Arineo GmbH
Göttingen
------------------------------

@Antti Pajunen: Perfect - thanks! I am curious what the solution might be!

------------------------------
Isabel Schauß
Projectmanager and Consultant D365 CE
Arineo GmbH
Göttingen
------------------------------

​​

------------------------------
Isabel Schauß
Projectmanager and Consultant D365 CE
Arineo GmbH
Göttingen
------------------------------

Original Message:
Sent: Nov 24, 2019 11:56 AM
From: Antti Pajunen
Subject: Business Process Flow disappears (Project Services - Project)

@Isabel Schauß I just saw the same thing happen in my different environments. I'll do some digging. ​

------------------------------
Antti Pajunen
Consultant, Dynamics 365 Customer Engagement
Innofactor

Original Message:
Sent: Nov 22, 2019 09:39 AM
From: Isabel Schauß
Subject: Business Process Flow disappears (Project Services - Project)

Hi everyone,

when I try to create a project the Standard Business Process Flow "Project Stages" shows up very shortly and then disappears. It does not appear again. I have tried to deactivate and activate the Process Flow, cleared my Cache & so on but nothing helped.

This problem appeared right after I upgraded the Project Services part and also in a newly created Demo Environment.

Has anyone experienced the same problems? Any suggestions what might solve it?

Thanks in advance!

Isabel

------------------------------
Isabel Schauß
Projectmanager and Consultant D365 CE
Arineo GmbH
Göttingen
------------------------------

The reply comes from the one and only Michael Nunes so quoting him:
Hi a client I worked on recently had this issue and this was logged with Microsoft. A fix is to come out early in December as part of an update but you can fix it by disabling the event handler for collapseProcessControl on the Project form properties. Hope this helps :)

------------------------------
Antti Pajunen
Consultant, Dynamics 365 Customer Engagement
Innofactor
------------------------------

Original Message:
Sent: Nov 25, 2019 03:28 AM
From: Isabel Schauß
Subject: Business Process Flow disappears (Project Services - Project)

@Antti Pajunen: Perfect - thanks! I am curious what the solution might be!

------------------------------
Isabel Schauß
Projectmanager and Consultant D365 CE
Arineo GmbH
Göttingen
------------------------------

​​

------------------------------
Isabel Schauß
Projectmanager and Consultant D365 CE
Arineo GmbH
Göttingen

Original Message:
Sent: Nov 24, 2019 11:56 AM
From: Antti Pajunen
Subject: Business Process Flow disappears (Project Services - Project)

@Isabel Schauß I just saw the same thing happen in my different environments. I'll do some digging. ​

------------------------------
Antti Pajunen
Consultant, Dynamics 365 Customer Engagement
Innofactor

Original Message:
Sent: Nov 22, 2019 09:39 AM
From: Isabel Schauß
Subject: Business Process Flow disappears (Project Services - Project)

Hi everyone,

when I try to create a project the Standard Business Process Flow "Project Stages" shows up very shortly and then disappears. It does not appear again. I have tried to deactivate and activate the Process Flow, cleared my Cache & so on but nothing helped.

This problem appeared right after I upgraded the Project Services part and also in a newly created Demo Environment.

Has anyone experienced the same problems? Any suggestions what might solve it?

Thanks in advance!

Isabel

------------------------------
Isabel Schauß
Projectmanager and Consultant D365 CE
Arineo GmbH
Göttingen
------------------------------

Hi Antii,

thanks for your Reply. The solution sounds perfect to me - especially because December is not far. I think I can wait for the update. I will probably try the Workaround on a Trial instance just out of curiosity. Thanks again!

Isabel

------------------------------
Isabel Schauß
Projectmanager and Consultant D365 CE
Arineo GmbH
Göttingen
------------------------------

Original Message:
Sent: Nov 27, 2019 02:11 PM
From: Antti Pajunen
Subject: Business Process Flow disappears (Project Services - Project)

The reply comes from the one and only Michael Nunes so quoting him:
Hi a client I worked on recently had this issue and this was logged with Microsoft. A fix is to come out early in December as part of an update but you can fix it by disabling the event handler for collapseProcessControl on the Project form properties. Hope this helps :)

------------------------------
Antti Pajunen
Consultant, Dynamics 365 Customer Engagement
Innofactor

Original Message:
Sent: Nov 25, 2019 03:28 AM
From: Isabel Schauß
Subject: Business Process Flow disappears (Project Services - Project)

@Antti Pajunen: Perfect - thanks! I am curious what the solution might be!

------------------------------
Isabel Schauß
Projectmanager and Consultant D365 CE
Arineo GmbH
Göttingen
------------------------------

​​

------------------------------
Isabel Schauß
Projectmanager and Consultant D365 CE
Arineo GmbH
Göttingen

Original Message:
Sent: Nov 24, 2019 11:56 AM
From: Antti Pajunen
Subject: Business Process Flow disappears (Project Services - Project)

@Isabel Schauß I just saw the same thing happen in my different environments. I'll do some digging. ​

------------------------------
Antti Pajunen
Consultant, Dynamics 365 Customer Engagement
Innofactor

Original Message:
Sent: Nov 22, 2019 09:39 AM
From: Isabel Schauß
Subject: Business Process Flow disappears (Project Services - Project)

Hi everyone,

when I try to create a project the Standard Business Process Flow "Project Stages" shows up very shortly and then disappears. It does not appear again. I have tried to deactivate and activate the Process Flow, cleared my Cache & so on but nothing helped.

This problem appeared right after I upgraded the Project Services part and also in a newly created Demo Environment.

Has anyone experienced the same problems? Any suggestions what might solve it?

Thanks in advance!

Isabel

------------------------------
Isabel Schauß
Projectmanager and Consultant D365 CE
Arineo GmbH
Göttingen
------------------------------