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  • 1.  Forecasts just keeps loading

    TOP CONTRIBUTOR
    Posted Aug 06, 2020 05:16 AM
    I have enabled the 2020 Release Wave 2 preview in our sandbox to test the new Enterprise-grade, fully customizable forecast features such as custom entity support for forecast roll-up and forecast hierarchy entities.

    However, when I configure a forecast and activate it it just keeps loading forever. It has been doing this for more than two hours now:

    And when I click on Forecasting in the sitemap to access the forecast from there - it also just keeps loading:

    Has anyone else experienced this before or after enabling the Wave 2 features?

    #Functional
    ​​

    ------------------------------
    Niels Lønberg
    Semco Maritime
    ------------------------------


  • 2.  RE: Forecasts just keeps loading

    GOLD CONTRIBUTOR
    Posted Aug 06, 2020 05:26 PM
    Hi Niels,

    I've seen this as we've been testing it as well.  Usually if I refresh and then go back and activate again it works right away.

    Thanks

    Eric

    ------------------------------
    Eric Veneziano
    Sales System Analyst
    Minitab, Inc.
    State College PA
    ------------------------------



  • 3.  RE: Forecasts just keeps loading

    GOLD CONTRIBUTOR
    Posted Aug 06, 2020 05:31 PM
    Sorry Niels, I should have read your message a little better, we are still on Release Wave 1 but I still have seen this with the configuration in Wave 1

    ------------------------------
    Eric Veneziano
    Sales System Analyst
    Minitab, Inc.
    State College PA
    ------------------------------



  • 4.  RE: Forecasts just keeps loading

    TOP CONTRIBUTOR
    Posted Aug 07, 2020 01:50 AM
    Thanks f​or the input @Eric Veneziano​. I've tried refreshing, using another browser etc. without any luck. 

    I had a look at the forecasts I configured yesterday and now they are showing as activated. However, the next problem is, that I can't download the Simple data column template.

    Moreover, I still can't access the forecasts after they are activated. That loading screen is still going. 

    Maybe I'm just a bit to early to the party since some of the features are still in preview. 


    ------------------------------
    Niels Lønberg
    Semco Maritime
    ------------------------------



  • 5.  RE: Forecasts just keeps loading

    GOLD CONTRIBUTOR
    Posted Aug 31, 2020 03:41 PM
    Hi @Niels Søgaard Lønberg,

    Have you had much luck testing the new forecasting features for Wave 2?  I've started to take a look at it and haven't really noticed much difference.  I was really interested in the support for multiple currencies but I don't really see what changed, maybe it just hasn't released yet?  I was curious as to your thoughts on some of the new features.

    Thanks

    Eric


    ------------------------------
    Eric Veneziano
    Sales System Analyst
    Minitab, Inc.
    State College PA
    ------------------------------



  • 6.  RE: Forecasts just keeps loading

    TOP CONTRIBUTOR
    Posted Sep 01, 2020 02:06 AM
    @Eric Veneziano I have been on vacation for the last couple of weeks so I haven't tested it further since then. However, I just checked up on it, an I'm still having the loading issue. I think I need to get in touch with support to get passed this.

    With regards to the new features, they will be released sometime between August 3, 2020, and October 2020. Right now, it's only the custom entity support for forecast roll-up and forecast hierarchy entities that is available. At least in Europe.


    ------------------------------
    Niels Lønberg
    Semco Maritime
    ------------------------------



  • 7.  RE: Forecasts just keeps loading

    GOLD CONTRIBUTOR
    Posted Sep 01, 2020 08:41 AM
    Thanks @Niels Søgaard Lønberg. ​

    ------------------------------
    Eric Veneziano
    Sales System Analyst
    Minitab, Inc.
    State College PA
    ------------------------------



  • 8.  RE: Forecasts just keeps loading
    Best Answer

    TOP CONTRIBUTOR
    Posted Sep 14, 2020 02:10 AM
    I found a solution to my issue. 

    Most of the processes related to Forecast were disabled. Activating them fixed the issue:


    ------------------------------
    Niels Lønberg
    Semco Maritime
    ------------------------------



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