I have already used XPertDoc for Word documents and it is a really good tool. Never had the chance to use it for emails but I agree with @Terry Letkeman that you should try it. Other tools should also work, yet if you only need email formating and variable content, without any marketing automation, they may be to much for your needs.
This is why we prefer using a tool we created in order to manage complex email templates in our clients projects.
The tool is really lightweight, has it only include what is needed to improve Dynamics built-in templates. In fact, there is no change in behaviour for the users !
Yet it allows a great flexibility when designing email templates, Allowing html and images for formating the emails, and adding a template syntax that allows lots of variable content, for exemple formating dates and money fields according to the region and languages selected, Loops, Conditions, ...
We are currently thinking of making this tool available in the Microsoft AppSource, so let me know if you would be interested by it.Best Regards,
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