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Issue - Power Apps to CRM Production

  • 1.  Issue - Power Apps to CRM Production

    SILVER CONTRIBUTOR
    Posted Apr 01, 2020 10:13 AM

    Dear all,

    We created a power app connected to our production D365 CRM instance, and shared with users, but the users do not appear in list of CRM users (as expected). Users do not have D365 CRM licence (but should not be needed as they have Power App pass.

    Any help?



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    Luke Dunnett
    LD
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    Academy - Online Interactive Learning from Experts


  • 2.  RE: Issue - Power Apps to CRM Production

    GOLD CONTRIBUTOR
    Posted Apr 02, 2020 09:57 AM
    Luke, if your PowerApps users have been assigned licenses and they are still not showing in you Dynamics instance, check if you have a security group assigned to you Dynamics instance, if so, the PowerApps users should also be made members of that security group.

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    Edrei Mpanduki
    Technical Analyst
    AZ
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    Academy - Online Interactive Learning from Experts


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