Customer Engagement & Dynamics CRM Forum

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  • 1.  Booking Timestamp

    Posted Oct 20, 2020 04:20 PM
    Edited by Kim Crawford Oct 20, 2020 04:37 PM
    If a technician forgets to close out a work order, how do you edit the completed booking timestamp? I tried creating a new completed booking status, but the scheduled start/end time fields are locked. 

    #FieldService  #Beginner 
    K Crawford
    National Power
    Raleigh, NC

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