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Ellipsis Options Disappearing

  • 1.  Ellipsis Options Disappearing

    Posted Jun 01, 2020 04:03 PM
    I am having a few users that have started having an issue with the options under the ellipsis disappearing in the Activities pane.  And, when I say they are disappearing, they aren't really, but it's not being displayed where you can see the list (see attached image).  There should be 8 different options here and you can only see the top half of the first one.

      We use Chrome exclusively, but when I have these users try it in another browser it works fine.  Clearing the cache doesn't do anything.

    Anyone else ever see this?  Is it a Chrome bug?  Any solutions?


    Scott Glisson
    Director, Enterprise Applications
    Randall-Reilly, LLC
    Tuscaloosa AL
    Academy - Online Interactive Learning from Experts

  • 2.  RE: Ellipsis Options Disappearing

    Posted Jun 02, 2020 08:33 AM
    Hi @Scott Glisson,

    We've seen an issue like this due to outdated versions of Chrome, or sometimes incompatible plugins.

    I would start by completely uninstalling Chrome on one of the PC's in question (don't forget to save bookmarks), restart the PC and then re-install Chrome.​

    Geoff Ables
    Managing Partner
    C5 Insight
    Charlotte NC

    Academy - Online Interactive Learning from Experts

  • 3.  RE: Ellipsis Options Disappearing

    Posted Jun 02, 2020 08:52 AM

    Have you tried opening an INCOGNITO browsing session to see how it appears?  Chrome sometimes doesn't clear the cache out fully, and from time to time strange behavior of this nature can be tested by seeing if the INCOGNITO browsing session appears normal – if it does appear normal you have a cache issue, if it does not appear normal it is a browser issue.



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