Customer Engagement & Dynamics CRM Forum

Tasks created in Outlook / Using the App for Outlook for Tasks

  • 1.  Tasks created in Outlook / Using the App for Outlook for Tasks

    SILVER CONTRIBUTOR
    Posted 12 days ago
    Hello everyone,

    My users are growing increasingly frustrated with the App for Outlook due to its inability to adequately set regarding tasks. They have always created tasks within Outlook, but it seems strange that those tasks created in Outlook cannot be set regarding a Dynamics 365 record. Has anyone else run into issues with tasks and the App for Outlook? If so, how have you maneuvered the situation? My users use the App for Outlook to set regarding other information, but tasks are greatly hindering user adoption!

    Thank you!

    Mary Lauren

    #Admin #CustomerEngagement

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    Mary Lauren Hughes
    CRM Administrator
    InfoWorks, Inc.
    Nashville, TN
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    Conference-CRMUG_200x200


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