Customer Engagement & Dynamics CRM Forum

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Dashboards not displaying

  • 1.  Dashboards not displaying

    GOLD CONTRIBUTOR
    Posted Aug 21, 2019 02:45 PM
    I created a few dashboards with case data and published them and they aren't displaying for any users(including system admin).
    I have already tried the the following:
    1. Made it available to all security roles
    2. Waited for few hours hoping this is a cache issue.
    3. Did publish all customizations.

    Please advise.


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    Regards,
    Geethika L
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    Conference-CRMUG_200x200


  • 2.  RE: Dashboards not displaying

    GOLD CONTRIBUTOR
    Posted Aug 21, 2019 05:34 PM
    Hi Geethika - Are your users in the new UI? If so, check that the dashboards have been released to the appropriate app in the app designer.

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    Rosemarie Cordell
    Business Analyst
    NEWBERG OR
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    Conference-CRMUG_200x200


  • 3.  RE: Dashboards not displaying

    GOLD CONTRIBUTOR
    Posted Aug 22, 2019 10:34 AM
    Edited by Geethika L Aug 22, 2019 10:34 AM
    They are getting displayed now, I haven't changed anything. It took few hours for them to show up. Thank you!

    ------------------------------
    Regards,
    Geethika L
    ------------------------------

    Conference-CRMUG_200x200


  • 4.  RE: Dashboards not displaying

    Posted Aug 22, 2019 01:18 AM
    Hi,

    what UI you are using, the Old one or the new UI?

    If its the new UI, can you check in the app designer if the dashboard are there or not?

    Thanks,
    KD

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    Kamaldeep Singh
    Consultant
    ASG Group
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    Conference-CRMUG_200x200


  • 5.  RE: Dashboards not displaying

    GOLD CONTRIBUTOR
    Posted Aug 22, 2019 10:35 AM
    They are getting displayed now, I haven't changed anything. It took few hours for them to show up. Thank you!

    ------------------------------
    Regards,
    Geethika L
    ------------------------------

    Conference-CRMUG_200x200


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