Customer Engagement & Dynamics CRM Forum

Sales Literature Functionality

  • 1.  Sales Literature Functionality

    Posted Mar 15, 2017 11:43 AM
    Does anyone have any insight into how sales literature and the sales collateral entity works in CRM 2016 (on premise)? Does it allow you to place attachments in emails sent through CRM or just through Outlook where the sales team can then attach items from this into an email ? I appreciate the help! 

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    Lindsey DellaDonna
    Phoenix AZ
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    The first step toward cloud success. - Migrate from CRM to D365 with expert guidance from Microsoft. I'm Ready


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