Customer Engagement & Dynamics CRM Forum

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  • 1.  CRM Admin Job Description

    Posted Sep 21, 2015 10:23 AM

    Does anyone have a CRM Administrator job description that they would be willing to share?

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    Cheryl-Ann Cohen
    Chief Technology Officer
    Management Concepts, Inc.
    Vienna VA
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  • 2.  RE: CRM Admin Job Description

    TOP CONTRIBUTOR
    Posted Sep 22, 2015 09:02 AM

    Yes, I would like to see that too.

    Thank you!

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    Melita Bouchet
    Marketing & CRM Administrator
    Meridien Accents, Inc.
    LaGrange GA
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    Original Message


  • 3.  RE: CRM Admin Job Description

    D365UG/CRMUG ALL STAR
    Posted Sep 22, 2015 09:41 AM

    Reminds me of this earlier discussion....

    https://www.crmug.com/communities/community-home/digestviewer/viewthread?GroupId=121&MID=9443&tab=digestviewer#bm0

    I still laugh when I think about "CRM Administrative Unicorn" :)



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    Heidi Neuhauser
    CRM Administration Manager / Unicorn
    Surgent Professional Education
    Devon PA
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    Original Message


  • 4.  RE: CRM Admin Job Description

    D365UG/CRMUG ALL STAR
    Posted Sep 22, 2015 10:02 AM

    There is also this discussion about the different types of support options to consider (meaning do you need an "Administrator" or a "Specialist" or a "Consultant" or some combination/unicorn)

    https://www.crmug.com/communities/community-home/digestviewer/viewthread?GroupId=121&MID=9030&tab=digestviewer

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    Kylie Kiser
    CRM Specialist
    Fairfax VA
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    Original Message


  • 5.  RE: CRM Admin Job Description

    D365UG/CRMUG ALL STAR
    Posted Sep 22, 2015 10:15 AM

    that's a great discussion thread :)

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    Heidi Neuhauser
    CRM Administration Manager
    Surgent Professional Education
    Devon PA
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    Original Message


  • 6.  RE: CRM Admin Job Description

    Posted Sep 22, 2015 10:36 AM

    Hi Cheryl-Ann,

    I don't have the job description, but something that should help is the following link which is the Microsoft Guide for Administrators. Once you borrow someone's description you might use this to add some items.

     

    Best wishes,

     

    Debbie S. DeHart

    VP - Programming (among other things!)

    CRMUG Central Virginia Chapter

    MCITP, MCTS, Dynamics CRM, ERP, and SharePoint

     

     




    Original Message


  • 7.  RE: CRM Admin Job Description

    Posted Sep 22, 2015 10:44 AM

    Link:

    Administering CRM 2015

    Microsoft remove preview
    Administering CRM 2015
    IT Pros and CRM administrators can use the resources and topics provided in this section to help them manage and configure Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM Online 2015 Update.
    View this on Microsoft >



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    Debbie DeHart
    DSD Concepts
    Rhoadesville VA
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    Original Message


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