Customer Engagement & Dynamics CRM Forum

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  • 1.  New Website Functionality: Tag Discussion Threads

    Posted Apr 18, 2017 06:44 PM
    Edited by System Apr 16, 2018 02:12 PM

    I am happy to announce that you can now tag discussion threads! You can tag a post that starts a new discussion thread with relevant version/product, role, or industry tags – just like a webinar or a blog. This will allow for the content of the posts to be more easily categorized and show up in tagged searches.

    You can tag a post in two ways:

    1. When you start a new post, you will now see a field where you can 'Add a tag' below the message box and above the signature, or

    2. If you have already created and sent your post to the forum, you can add a tag next to the little tag icon. Press 'Add a tag' and you can view the list of tags to search from or start typing a term to find a tag.

    You can add or remove tags threads that you have started at any time.
    To remove a tag, simply press the 'x' button next to it. Other CRMUG users who reply on your thread cannot add or remove tags.

    After you tag a discussion, the tag will show up in the discussion lists allowing users to quickly ascertain the content of the thread.

    Also when a user searches on that tag, your discussion will now show up in the results.

    We have matched the tags to our current ones being used on the site. We hope that you will enjoy using this new feature, and please feel free to leave feedback on this post!

    Marghet Hager
    Member Community Manager, CRMUG
    Dynamic Communities

  • 2.  RE: New Website Functionality: Tag Discussion Threads

    Posted Oct 23, 2017 12:22 PM
    Edited by System Apr 03, 2018 09:09 PM

    Tags have gotten an upgrade – into #hashtags! This new #WebsiteFeaturesandEnhancements upgrade is intended to make it easier for D365UG/CRMUGgers to tag their content! 

    When D365UG/CRMUG participants want to add a tag their post - start typing "#" and the first characters of a tag in the body of the content, and the system will suggest approved D365UG/CRMUG tags* (such as #CRM2016).  The user should select the hashtag they would like to use, and that will automatically tag the thread.

    It will look like this in the discussion view:

    You can also remove tags from your content by editing their post and deleting the #hashtags in their content.  Upon save, the thread will no longer be will tagged.

    New! You can now add tags via email! D365UG/CRMUG participants can now reply via email and include an approved D365UG/CRMUG #hashtag, and the system will convert the #hashtag into a tag!

    *Can I create a new hashtag? No, we have curated the hashtags based on common D365UG/CRMUG topics. If you have a suggestion for a hashtag, please feel free to go to your profile and click on the blue button called My Support Tickets and send us your suggestion!​


    Marghet Hager
    Member Community Manager, CRMUG
    Dynamic Communities

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