Think of all the time spent between opening an email, reviewing a ticket, solving queries, replying with relevant information, and then getting back to work. Add up those minutes of lengthy interruptions, and you realize why your team couldn't finish priority tasks on time. To reduce those disruptions and free your support team, you need a solution that would manage all the customer-centric tasks and improve collaborations. And that's what a Dynamics 365 Customer Portal does! It makes the task of managing cases, documents, sheets, and accounts seamless. It not only maintains the database but also keeps the record in detail.
However, many Dynamics ...