Customer Engagement & Dynamics CRM Forum

 View Only

Are you responsible for your company’s Dynamics CRM environment?

By Delaney Freer posted Aug 29, 2018 02:32 PM


Join fellow Administrators & IT Managers this October at CRMUG Summit Phoenix!

Configurations, customizations, and automation - oh my!

All laughs aside, we know the above are some of your biggest pain points as an Administrator or IT Manager. 

While we can't solve all your challenges in a day, we can provide you with the knowledge you need to tackle them head-on when you return to the office. CRMUG Summit Phoenix is happening October 15-18 in Phoenix, AZ and there is an entire track dedicated to Administration, alongside Pre-Conference Academy classes.

A is for Admin
Designed to help all administrative or IT owners who are responsible for their Dynamics CRM or 365 environment, the Administration track includes beginner to advanced topics across out-of-the-box management of your Dynamics 365/CRM system. Topics include user setup, security, relationships, data management, implementation, standard form and entity customization, and more. Browse the full schedule and here's a preview:

  • Creating an Oasis: Advanced Basics for New Admins | Instructor: Kylie Kiser
  • How I Spent My First Year as a New D365 Admin | Instructor: Peter Gulka
  • Ask the MVPs - Administrator Edition | Instructor: Gus Gonzalez


  • Logic Automation - Workflows vs. Business Rules vs. Code | Instructor: Ryan Rademann
  • 5 Ways to use Flow to Improve Dynamics 365 | Instructors: Aiden Kaskela & Mallory Lawhorne
  • Top 10 Free Tools for CRM Administrators | Instructor: Gus Gonzalez
  • GDPR: More Than Just Report and Forget | Instructor: Frank Vukovits

Pre-Conference Academy

  • Dynamics 365 Security Best Practice | Instructor: Gustaf Westerlund
  • CRM Administrator Black Belt Series – Blue & Purple Belts | Instructor: Josh Pinero
  • Bits, Bytes, & Business – Skills for the well-rounded CRM Administrator/Power User | Instructor: Aaron Fischman
  • Dynamics 365 for the New Administrator: Part 1 & 2 | Instructors: Seth Bacon & Zak Krueger 
All Versions Welcome
Summit content is less about product version and more about roles and application use within the products. The majority of topics - such as no-code customization - discuss best practices for all of you in a role utilizing Dynamics CRM or 365. 

Work Smarter, Not Harder

You're organized. Adaptable. Good at communication. Let your community teach you how to utilize those skills for an easier tomorrow. (Plus you'll save $200 with Advanced Pricing when you register for CRMUG Summit through September 6!)

Learn More & Register