Conference Overview

In-person conferences provide an unparalleled opportunity to connect with Dynamics 365 & CRM users and partners while building knowledge. From hallmark conferences like D365UG/CRMUG Summit and Summit EMEA to more intimate settings, there is an annual conference to meet your needs, learning style and budget.


“CRMUG [Summit] is a 'dawn to dusk' event. You will be walking, sitting, standing, chatting, challenging, informing, listening, learning, educating, sharing and having fun for 12+ hours each day. It's a roll-up your sleeves event. Come to enjoy yourself.”

Jerry Weinstock, Business Technology Strategist, CRM Innovation

D365UG/CRMUG Summit delivers the largest can’t-miss annual conference for all users of Microsoft Dynamics 365 & CRM. Most sessions are led by end-users for unmatched peer-to-peer education.

No matter your Dynamics version, where you are in your implementation, or your job role, there is something for you at D365UG/CRMUG Summit.

Visit the Summit Website  

Typical Audience

Administrators, Developers, and anyone interested in BI & Reporting

Content Tracks

Admin-Foundation, Admin-Configuration, BI & Reporting, Developer, User Adoption, including Power BI education

Session Presenters

End Users & Subject Matter Experts

Primary Networking

Dialog among your Dynamics CRM peers and dialog with Microsoft via Microsoft Conduits

Additional Offerings

Pre-Conference Academy: Arrive to the conference a day or two early to attend Pre-Conference Academy. These courses dig into the details of Dynamics 365 and CRM features, functions and processes.



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“When you're walking around the halls of the event, you will hear people talking about that one piece of information they learned that paid their ticket to attend. It's that type of sharing of knowledge that makes it worth coming."

Henning Lund, VP Senior Executive Advisor, Rapidi Online

Europe’s largest conference focused on Microsoft Dynamics education, Summit EMEA is an exceptional opportunity to build professional relationships and enhance software knowledge.

Experienced Microsoft users and partners lead instructional sessions covering the Dynamics product suite, Microsoft CRM, and Power BI.

Visit the Summit EMEA Website  

Typical Audience

Microsoft Dynamics CRM End Users

Content Tracks

BI & Reporting, CRM Cloud Extensions, Developer, Leadership & User Adoption, Microsoft Dynamics 365, Power User

Session Presenters

Microsoft Employees, Dynamics CRM Partners, Dynamics CRM Users



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The only CRM training conference to focus on specific learning tracks and offer all sessions in a deep-dive, 90-minute format.


Visit the Focus Website  

Typical Audience

CRM Sales users, Field Service & Project Service users, and CRM Project Owners

Content Tracks

Sales, Service, Citizen Developer

Session Presenters

Industry Experts

Primary Networking

Speed networking with Microsoft Dynamics CRM Users




Canada’s roadshow of Microsoft Dynamics education and networking, Collaborate Canada is an exceptional opportunity to build professional relationships and fuel your product knowledge.


Visit the Collaborate Canada Website

Typical Audience

Business Users and IT Administrators, Developers of Microsoft Dynamics CRM

Content Tracks

Functional and Technical Tracks of Microsoft Dynamics CRM

Session Presenters

Microsoft Employees, MVPs, Microsoft Dynamics CRM Partners, Microsoft Dynamics CRM Users

Primary Networking

Speed networking with Microsoft Dynamics CRM Users



Bring the value of these conferences home through a D365UG/CRMUG User Membership


Learn More about Membership