Customer Engagement & Dynamics CRM Forum

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  • If you are experienced with Dynamics 365 Sales, Customer Service, or Marketing and love sharing with the community, then now is your chance to step up and speak during Summit North America! The community is coming back together, in person , ...

  • Hi Berth, I would suggest to use a free HTML editor on the web - if you do not have access to web team in your company. Create a simple HTML table and copy that to your CRM email template. A very nice way is to get a Mailchimp account (free). Create your ...

  • Thank you, this did the trick! ------------------------------ Beth Jacques ACSESS Madison WI ------------------------------

  • Hi Beth, I would echo putting it into a table, and making sure you scale by percentages instead of fixed pixels if you can. Keep in mind when the e-mail goes out, it will likely be viewed in a multitude of different platforms i.e. Outlook, Android, ...

  • Thanks for the input, @Lucas Hewitt . ​I was expecting this to be more stable. I really can't imagine starting to roll out features using the Dynamics 365 app in Teams if it only works now and then. My app is working again today 🤷‍♂️ ------------------------------ ...

  • Salut Beth, I suggest you to create a table and add all the components you need inside the cell you need them to be. It's the easiest way. Regards ------------------------------ Manuel Ruiz ACICATECH EMEA (Spain) ------------------------------

  • I am trying to set up an email template with a header image and a call to action button to renew their membership. The header image is 650 pixels wide, but the email text is running wider than the image, which looks messy. The action button image is 250 ...

  • Hi, We are a private company and we also have two fields for the e-mail address. The first one is for corporate mailing and is generally shared by many contacts who are member of the same company. The second e-mail address is a more ''personal'' but ...

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