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1.  Customizing contact view in Outlook - D365

Posted 06-16-2017 08:02 AM
We are testing out the Outlook app before we deploy it out to all of our users.  We have a custom field on our contact form in the system that I would like to show in Outlook on the pane.  I've tried to customize a number of the forms and test it out but I seem to be missing it. Which form is the one that shows in the Outlook D pane?

Marci Bodnar
Training Specialist
Colliers International
Toronto ON

2.  RE: Customizing contact view in Outlook - D365

Posted 06-19-2017 01:53 PM
Hi Marci,

I am looking at the same issue: Customizing Dynamic 365 Pane. My guess is that this is one of Microsoft black boxes but not sure, still looking to find a way. I will post my findings here.

Marjan Iranmanesh
Purely CRM Consulting inc.