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Filtering the view by Owner displays disabled users

  • 1.  Filtering the view by Owner displays disabled users

    Posted 2 days ago
    Hello,

    When I filter the view by Owner (ex. Active Contacts) and searching for specific user name, the search results display both enabled and disabled users (due to conversion from on-prem to cloud several years ago, some users have 2 profiles: enabled and disabled). Is there a way to limit the search result on filtering to only show enabled users? Which view the system is applying when filtering?

    Thanks,

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    Nataliya Tsyplakova
    World Vision Canada
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  • 2.  RE: Filtering the view by Owner displays disabled users

    TOP CONTRIBUTOR
    Posted 2 days ago
    You can filter based on these options - and only show active users.


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    Heather L
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  • 3.  RE: Filtering the view by Owner displays disabled users

    Posted 2 days ago
    Thanks, Heather. But I am talking about filtering on the view.


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    Nataliya Tsyplakova
    World Vision Canada
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  • 4.  RE: Filtering the view by Owner displays disabled users

    TOP CONTRIBUTOR
    Posted 2 days ago
    ahh.. gotcha. Hmm... I dont know why it is showing both... maybe submit ticket to MS? that is interesting that it shows both- could be the transition?

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    Heather L
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