I see that I can Deactivate them, which is good. But I don't understand why they are there when they don't have a license. And it is not everyone in our organization, only a handful. I am wondering if my Global Admin is doing something in new employee setup that is causing this.
When I go to Settings > Email Configuration, I use the All Mailboxes View. Are you asking about the Setting when I open a users mailbox? Here is mine:
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Tina Silver
Sr BSA, CSM®
SR Smith, LLC
Canby OR
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Original Message:
Sent: Nov 22, 2019 04:32 PM
From: Allison Briden
Subject: Email: Your mailbox is now connected to Dynamics 365
You definitely can Deactivate Users that aren't part of your implementation.
What settings do you have on the Email Configuration: Email Configuration Settings ?
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Allison Briden
Business Systems Analyst
Energy Trust of Oregon
Portland OR
Original Message:
Sent: Nov 19, 2019 03:20 PM
From: Tina Silver
Subject: Email: Your mailbox is now connected to Dynamics 365
I had a handful of non-licensed CRM users receive an automated email today after we went live. I have looked in the Settings>Security>Users, and I see a bunch of users that are employees of our organization, but not part of our CRM implementation. My default view is Enabled Users. Not sure why they are enabled either, or if they should be in my list, or if I can delete them.
Can someone tell me why they got this?
Microsoft Dynamics 365 |
Mailbox connected for | <I removed this> |
| | Dear <Your Name>,
An organization administrator connected your mailbox to Dynamics 365.
You can now track emails in Dynamics 365 and sync appointments and link activities to Dynamics 365 records.
To protect your privacy, we don't automatically track email. You can track emails manually, or set rules for automated tracking in your personal options. srsmith |
| | Visit this page to learn about automated and manual activity tracking. | Visit this page to understand why your Administrator connected your mailbox. |
| Sincerely,
The Microsoft Dynamics 365 Team |
|
|
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Tina Silver
Sr BSA, CSM®
SR Smith, LLC
Canby OR
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