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Dynamics 365 CRM Training

  • 1.  Dynamics 365 CRM Training

    Posted Nov 22, 2019 06:47 PM

    Good Afternoon,

    We're seeking suggestions and recommendations for a Dynamics 365 CRM trainer. Thank you in advance for your time!

    We are a small, growth-minded company that manufactures silicone glass coatings in Ridgefield, Washington. We currently have Dynamics 365 CRM, but are severely underutilizing the software. We're hoping for Customer Service, Marketing, and Sales training on how to use CRM more effectively. Ideally, a training provider would be able to train at our facility-but we are also very open to sending 2-4 employees down to Portland.





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    Thank you,

    Amanda Butler
    Executive Assistant
    amanda.butler@icdcoatings.com

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  • 2.  RE: Dynamics 365 CRM Training

    MICROSOFT MVP
    Posted Nov 22, 2019 07:49 PM
    Edited by Seth Bacon Nov 22, 2019 07:53 PM
    Hi @Amanda Butler​!

    There are a number of great partners that deliver training in the area and most would be happy to provide the training onsite if your space allows. Both RSM and Armanino​​ are located in the area and would be happy to talk about training with you.

    @Alex Fredrickson​ from Armanino is active in the local user groups and would be a great contact there. And if you are interested in learning more about RSM's capabilities, I am more than happy to connect with you. This past Summit, I had the opportunity to lead the exam prep for the Sales exam and have also led the New Administrator training as well.

    Looking forward to hearing from the rest of the community as you look to get the most out of your investment!

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    Seth T. Bacon
    RSM US
    seth.bacon@rsmus.com
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  • 3.  RE: Dynamics 365 CRM Training

    Posted Nov 25, 2019 11:25 AM
    Hi @Seth Bacon! Thank you so much for recommending RSM and Armanino. I'll get in contact with them today.

    Have a lovely week!

    ​​​​

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    Amanda Butler
    ICD High Performance Coatings
    Ridgefield
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  • 4.  RE: Dynamics 365 CRM Training

    Posted Nov 24, 2019 06:33 PM
    Edited by Alex Fredrickson Nov 24, 2019 06:33 PM
    Thanks, @Seth Bacon!

    Hi @Amanda Butler,

    As Seth mentioned, Armanino also has a presence in the Greater Portland area and can provide training at our office locations, or at our client's facilities. I'd be happy to connect and talk a bit more about our areas of focus and expertise.



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    Alex Fredrickson
    Armanino
    alex.fredrickson@armaninollp.com
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  • 5.  RE: Dynamics 365 CRM Training

    Posted Nov 25, 2019 11:26 AM
    Thanks @Alex Fredrickson! I'll shoot you an email this morning. ​

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    Amanda Butler
    ICD High Performance Coatings
    Ridgefield
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