US - Minnesota - Minneapolis-St. Paul - CRM

CRMUG Agenda:** 5/14

• 9:00 – 10:00,  Arrival of Attendees /Registration
• 10:00 – 10:15, Welcome, Introductions & User Group News
• 10:15 – 11:00, What's new & coming: D365 Fall 2018 release + the April 2019 release (Microsoft)

*select your next sessions by track    

CRMUG 5/14 TRACK #1:   Functional 

• 11:00 - 11:45, From Power User to D365/CRM Admin (Katie Soderberg, Sarah Jelinek, Britta Rekstad)
• 11:45 - 1:00, Lunch
• 1:00 - 1:30, The PowerPlatform - What is it? How is it applicable to all D365 users? (Britta Rekstad)
• 1:40 - 2:30, Hands-on "Workshop" – Building your first D365/CRM dashboard + other data visualization options (Sy Nayman)
• 2:40 - 3:30, User Adoption & Training Strategies (Eric Newell)
• 3:40 - 4:30, Data policies when you're using marketing automation & D365/CRM (Rya Lee-Norman)

CRMUG 5/14 TRACK #2:   Technical

• 11:00 - 11:45, Making D365/CRM your own - best practices for working with custom entities (Melissa Erickson)
• 11:45 - 1:00, Lunch
• 1:00 - 1:30, The PowerPlatform - What is it? How is it applicable to all D365 users? (Sarah Jelinek)
• 1:40 - 2:30, PowerPlatform Hands on Mini Workshop: Building your first app (Sarah Jelinek)
• 2:40 - 3:30, To integrate or not integrate (Chris Dew)
• 3:40 - 4:30, Free tools to improve your technical life in D365 & CRM (focus on the XRM Toolbox) Peggy Weiss)

4:30 - 5:30pm, Happy Hour @ Microsoft

Wednesday 5/15  (CRMUG/AXUG) 

• Registration check in 8:30am – 10am (AXUG)
• 8:30 – 9:30, CRM wrap up sessions
• 10am – Noon, What's new in Dynamics 365 (Combined AX / CRM session) - PowerBI, PowerApps, Flow, Office365 Teams, Common Data Services, etc.
• 12pm-1pm,  Lunch

• 1pm – 5pm, AX focused sessions (Functional and Technical)
• 5pm – 10pm, happy hour at Microsoft, dinner with your partner and/or peers, and social time at the Blarney Stone