US - Wisconsin - Fox Valley - CRM

Happy Summer CRMUG Fox Valley!

On Thursday, August 8th CRMUG-WI Milwaukee's 3rd Quarter Chapter Meeting will be at Briggs & Stratton in Wauwatosa.

Note we will be limiting attendance to this session to promote deeper/focused discussions. Apologies in advance if you are not able to register. Please contact Ashley, Paul or myself if you cannot register and sincerely want to attend.

Agenda:
9:00 AM - Meeting Starts with Introductions & Networking

Customer Showcase - presented by Briggs & Stratton's Terri Algaier

Session - Discover the Connected Business Model for Field Service - presented by William Kern, Field Service Practice Director at PowerObjects

"Often we think of connected field service as staying connected with our technicians in the field.  The connected business model is more than that.  It starts at the customer and their assets to have a completely connected work order life cycle.  In this session we will discuss IoT alerts from assets, triage the alert via a case before rolling a truck, work order 360, optimized scheduling, and the mobile experience for technicians.  By leveraging the power of Dynamics 365 Field Service, a business can have a completed connected business model."

Birds of a Feather Roundtable Discussion

Networking & Lunch

Chapter Business

1:00 PM - Meeting Closes

Location:
12301 W Wirth St, Wauwatosa, WI

Parking:
Ample Guest Parking is available on 124th St (Between Capitol and Burleigh).
All visitors must enter thru the main entrance and sign in as a guest. Terri will be on hand to greet everyone and guide us to our meeting space.

Please let us know if you have any questions!

Thanks,
Jen

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Jennifer Johnson
Marketing Operations Specialist
Inpro
Muskego WI
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