Customer Engagement & Dynamics CRM Forum

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Locked Fields

  • 1.  Locked Fields

    GOLD CONTRIBUTOR
    Posted Sep 04, 2019 01:16 PM
    Edited by Rosemarie Cordell Sep 04, 2019 01:17 PM
    Has anyone experienced issues with field security between the classic web and the new UI? I have a locked field which certain security roles can view/edit that is performing correctly in the classic web version of CRM but incorrectly in the new UI. Any ideas on what could be causing this?

    Classic Web:
    Screenshot of the Marketing Materials field in the classic web form

    Unified Interface:
    Screenshot of the Marketing Materials field in the UI form

    Screenshots are from a user with the system admin security role.

    #CustomerEngagement
    #Admin

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    Rosemarie Cordell
    Business Analyst
    NEWBERG OR
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    ​​​​​
    Conference-CRMUG_200x200


  • 2.  RE: Locked Fields

    TOP CONTRIBUTOR
    Posted Sep 05, 2019 09:26 AM
    You've confirmed admin role in both cases.
    Same environment, or different?
    Same form, or different?

    ------------------------------
    Ryan Perry
    Business Systems Analyst
    Auric Solar
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    Conference-CRMUG_200x200


  • 3.  RE: Locked Fields

    GOLD CONTRIBUTOR
    Posted Sep 05, 2019 11:15 AM
    Yes, admin role in both cases. Screenshots are from my session. One is contact form in the sales hub in the unified interface. The other is a different contact form in the classic web.

    ------------------------------
    Rosemarie Cordell
    Business Analyst
    NEWBERG OR
    ------------------------------

    Conference-CRMUG_200x200


  • 4.  RE: Locked Fields

    TOP CONTRIBUTOR
    Posted Sep 05, 2019 11:40 AM
    Sounds like your forms are different, which means you may have differing JS / Business Rules, etc affecting the control. If you use the exact same form in both UCI and Classic does it differ?

    ------------------------------
    Ryan Perry
    Business Systems Analyst
    Auric Solar
    ------------------------------

    Conference-CRMUG_200x200


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