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Marketing Platform, issues sending SMS through real-time journey

  • 1.  Marketing Platform, issues sending SMS through real-time journey

    SILVER CONTRIBUTOR
    Posted Mar 22, 2022 12:15 PM
    Currently we are working with Microsoft on this issue, but I wanted to see if anyone else has had success sending SMS messages through Twilio or Azure SMS via a real time journey in the Marketing Platform and D365 CE. The issue is that the country code is not conveying during the transfer between products and it says that the number is invalid then stops the process. If anyone else has some experience with this process, any guidance would be greatly appreciated.

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    David Craig
    Senior Dynamics CRM Application Specialist
    Blue Cross Blue Shield of Kansas City
    Kansas City MO
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